Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
This online marketplace has altered its sizing categories for women's and children's clothes without notifying all shoppers about the modification.
Digital Channels Backlash
Many shoppers and sellers have taken to social media saying Vinted listings now show a modified sizing category than originally posted as a result of the reclassification.
The platform stated the revised method more closely matches similar services.
They have suggested members to check their listings and adjust the sizing manually where appropriate, causing user dissatisfaction.
Size Classification Updates
Before the change, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was previously a 12 but is now a UK 16-18.
Shopper Stories
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Necessary Adjustments
Another shopper, located in England, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she explained.
Marketplace Information
The service features exceeding 100 million members, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.
